Frequently asked questions
We have gathered below some of the most frequent questions regarding our car financing and insurance products.
If your specific question is not listed below, please use the form below to send us your inquiry.
Financial leasing
What is the exchange rate used for the lease instalment?
The exchange rate used for the lease instalment is the NBR exchange rate valid on invoice issue day + 1%.
Operate lease
What is the exchange rate used for the monthly rent?
The exchange rate for lease rent is the NBR exchange rate valid on invoice issue day + 1%.
Car credit
Insurance
What is the risk inspection?
The risk inspection is a vehicle evaluation done by the insurer consisting of taking exterior and interior pictures of the vehicle, followed by an inspection questionnaire which the insured party/ user has to fill in.
The risk inspection is compulsory in the following situations:
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if the vehicle is second hand
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if during the policy validity period the insured party did not pay the insurance premiums on time and the policy has been suspended.
Any damages reported during risk inspection shall not be indemnified by the insurer.
For risk inspections please call the following phone numbers +40 21 203 19 01 or +40 755 067 003.
