Frequently asked questions

We have gathered below some of the most frequent questions regarding our car financing and insurance products. 

If your specific question is not listed below, please use the form below to send us your inquiry. 

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Financial leasing

What is financial leasing?

Financial leasing represents the operation by means of which one party, called lessor/financer, leases for a predetermined period of time the right to usage over an asset whose owner it is, to another party named lessee/user, in exchange of a periodically paid amount, called the lease rate. At the end of the leasing period, the lessor/financer is bound to observe the right of option of the lesse/user concerning the latter's purchase of the asset, extension of the leasing contract without changing the leasing formula, or termination of contract provisions. The lessee/user may choose to purchase the asset prior to the end of the leasing period, but not sooner than 12 months.

What are the differences between financial leasing and operate lease?

Both for financial leasing as well as for operate lease, the lessor company is the car owner over the contract duration. At the end of a financial leasing agreement, the lessee pays the residual value and becomes owner. With an operate lease contract this is not possible - the lessee has to return the car.

HOW and WHERE can I pay the financial leasing instalments?

The financial leasing contract implies the issue of 2 distinct monthly invoices (leasing and CASCO) and of one annual invoice (MTPL):

I. The LEASING instalment is paid to Porsche Leasing Romania IFN SA:

1. Through cash deposit at:

  • the Porsche Bank pay-desk in Bd. Pipera nr. 2, Voluntari, Ilfov 

  • our partner bank offices, to the accounts mentioned below

  • any OMV tank station, through the Westaco Express service, available also during the week-end.

2. Through bank transfer to the Porsche Leasing accounts opened with:

  • PORSCHE BANK ROMANIA

Cod IBAN: RO57PORL0000250010000101

  • RAIFFEISEN BANK - Ag Dorobanti

Cod IBAN: RO20RZBR0000060002651722

  • UNICREDIT TIRIAC BANK

Cod IBAN: RO87BACX0000000030199313

  • TREZORERIA SMB

Cod IBAN: RO11TREZ7005069XXX000452

II. The CASCO instalment is paid to Porsche Broker de Asigurare SRL:

1. Through cash deposit at:

  • the Porsche Bank pay-desk in Bd. Pipera nr. 2, Voluntari, Ilfov 
  • our partner bank offices, to the accounts mentioned below
  • any OMV tank station, through the Westaco Express service, available also during the week-end.

2. Through bank transfer to the Porsche Broker accounts opened with:

  • PORSCHE BANK ROMANIA

Cod IBAN: RO73PORL0000250010000201

  • RAIFFEISEN BANK - Ag Dorobanti

Cod IBAN: RO05RZBR0000060002829502

  • UNICREDIT TIRIAC BANK

Cod IBAN: RO46BACX0000000030699310

  • TREZORERIA ILFOV

Cod IBAN: RO82TREZ4215069XXX003086

III. The MTPL invoice is issued annually and is paid to Porsche Leasing Romania IFN SA through any of the payment methods mentioned above under p. I. The leasing instalment.

IMPORTANT! For an accurate payment allocation to your account, please provide the client code and invoice number on the payment documentation.

What is the exchange rate used for the lease instalment?

The exchange rate used for the lease instalment is the NBR exchange rate valid on invoice issue day + 1%.

Operate lease

What are the differences between financial leasing and operate lease?

Both for financial leasing as well as for operate lease, the lesor company is owner of the car over the contract duration. At the end of a financial leasing agreement, the lessee pays the residual value and becomes owner. With an operate lease contract this is not possible - the lessee has to return the car.

WHERE and HOW can you pay the operate leasing invoices?

The operate lease agreement involves the issuing of a single monthly invoice (rent & CASCO insurance), the payment of which can be made through:

1. Cash deposit at:

  • the Porsche Bank cash desk in Bd. Pipera nr. 2, Voluntari, Ilfov 

2. Through bank transfer to the Porsche Mobility accounts opened with:

  •  PORSCHE BANK ROMANIA

Cod IBAN: RO51PORL0000250010032801

  • TREZORERIA SMB

Cod IBAN: RO27TREZ7005069XXX005790

*The CASCO insurance policy is included in the monthly rate.

The MTPL invoice is issued annually and is paid to Porsche Mobility SRL through any of the payment methods mentioned above.

IMPORTANT! For an accurate allotment of the payments in your account, we kindly ask you to also fill out on the PO the field "Representing" the customer code and the invoice internal number.
What is the exchange rate used for the monthly rent?

The exchange rate for lease rent is the NBR exchange rate valid on invoice issue day + 1%.

Can I purchase the vehicle after the operate lease agreement is over?

At the end of the operate lease contract, the customer has to return the vehicle.

Car credit

WHERE and HOW can I pay the car loan instalments?

The instalment reimbursement is done by funding your account opened with Porsche Bank, in accordance with the agreement and the attached reimbursement schedule. This payment method does not involve any invoices being issued to you and can be done through:

1. Cash deposit at:

  • the Porsche Bank cash desk in Bd. Pipera nr. 2, Voluntari, Ilfov 

  • our partner bank offices, to the accounts mentioned below

  • any OMV fuel station, through the Westaco Express service, available also during the week-end.

2. Bank transfer to your account in Porsche Bank from any other bank where you hold a current account.

 

The CASCO insurance policy is paid directly to the chosen insurer, in one of its accounts.

What currency do I choose for the loan reimbursement?

The credit will be reimbursed in the same currency in which it has been granted (RON, EUR, CHF).

If you wish to reimburse a loan in foreign currency (CHF, EUR), but you use RON to fund your account opened with Porsche Bank, the bank will automatically perform the currency exchange at the maturity date of the instalment, in the original currency of the credit and the amount specific to the loan instalment will be collected.

When should I transfer the amount needed for the loan rate to my Porsche Bank account?

The maturity schedule attached as an annex to the loan agreement specifies the maturity dates for all loan instalments. The maturity date is the one when the amount must reach your current account (opened with Porsche Bank Romania SA).

When transfering to your Porsche Bank account, please bear in mind the Bank charges a fee of 0.55 RON foar each incoming RON transaction.

Are the loan instalments fixed over the entire duration of the loan?

The loan instalments are fixed for the entire duration of the loan only if you have opted for a product with a fixed interest (in EUR, CHF or RON).

In the case of variable interest loans, the first 3 loan instalments remain unchanged, however, subsequent to the third instalment, the loan rate will remain constant/increase/decrease depending on: the EURIBOR development for 3 months for loans in EUR, the LIBOR development for 3 months for loans in CHF, and the ROBOR development, respectively, for loans in RON - and you will receive a new maturity schedule every term.

Insurance

What is the risk inspection?

The risk inspection is a vehicle evaluation done by the insurer consisting of taking exterior and interior pictures of the vehicle, followed by an inspection questionnaire which the insured party/ user has to fill in.

The risk inspection is compulsory in the following situations:

  • if the vehicle is second hand 

  • if during the policy validity period the insured party did not pay the insurance premiums on time and the policy has been suspended.

Any damages reported during risk inspection shall not be indemnified by the insurer.

For risk inspections please call the following phone numbers +40 21 203 19 01 or +40 755 067 003.

How do I obtain a repair mandate from my CASCO insurer in the case of a damage?

To receive the damage repair mandate, all you have to do is to access My Account - our online platform which gives you all needed information regarding your contract.

Once you are logged in, you will be able to download the mandate within minutes.

In case you cannot access My Account, please contact us at: 021.208.26.00 or at: office@porschebank.ro.  

When and how must I pay the CASCO insurance?

Upon vehicle delivery the dealer will provide all financing and insurance related documents. Among these you will receive the CASCO policy and the related reimbursement plan where you will find all needed data to make the payment - deadline, the respective insurer accounts to which the payment can be made. 

We recommend submitting a copy of the payment to the dealer or directly to us.

What steps must I take to make sure that my car is CASCO insured when I leave the country?

Upon going abroad you need to have a Green Card insurance and a CASCO extension. If your MTPL and Green Card policies have been issued by the same insurer as the CASCO policy, the extension of the latter's validity is free of charge. If your MTPL and CASCO insurances have been issued by different insurers, we recommend contacting your CASCO insurer in order to find out if the extension is free of charge or involves additional costs.